Do you ship Internationally?
At the moment we offer shipping to the United Kingdom, Europe, United States, Canada, New Zealand & Australia - but don't worry we are planning to grow this to worldwide shipping shortly!
How are my paperback books shipped?
All paperback books are printed on demand by our trusted supplier IngramSpark. They use reliable carriers to ensure that your order arrives safely and promptly. I will then sign, package, and ensure all parcels are secured correctly. Once an item has shipped, you will receive an email notification with a tracking number and how to track the item.
How do I get my eBooks?
When purchase, our trusted ebook distribution partner, BookFunnel, will email you a web link providing immediate online access to your eBook.
The online page at BookFunnel also offers instructions on how to download your Ebook or deliver the file to your Kindle, iPhone, Android device, Nook or Kobo.
If you have any issues accessing your purchased Ebook or do not receive a download email, visit https://bookfunnel.com/help/
What if I pre-order an item?
All pre-ordered books will be charged in full upon purchase, but will not be shipped until the release date. Please see relevant product page for expected release date.
My items is delayed, what do I do?
We understand that sometimes things don't work out right and parcels may be delayed or lost in transit. While we provide you with a tracking number, should you need any further assistance in locating your parcel, please contact us via email contact@danirene.com
I placed an order, now what?
You will receive an email confirming your purchase and we will get to work on packing up your items! Once a order has shipped from us, you will receive an email notification with a tracking number and how to track the item.
Can I return my purchases?
Unfortunately, we do not accept change of mind returns. We apologise for any inconvenience this may cause, but we stand behind the quality of our products and believe that you will love them just as much as we do!
What if my product is damaged?
If a book is defective, damaged or if you receive the wrong title or format, we will evaluate the issue and make it right. Returns are eligible for defective or damaged items if you contact us within 7 days of receiving item. For any refund queries, please email contact@danirene.com